Accessibility statement

Last updated: 13/06/2025

Our commitment to accessibility

Theta Sleep Ltd ("Theta Sleep") is dedicated to ensuring that our websites, including the public website (www.thetasleep.com) and the patient platform (care.thetasleep.com) - are accessible to all individuals, including those with disabilities. We are committed to providing an inclusive online experience for everyone which is perceivable, operable, understandable and robust. We strive to make our websites as accessible as possible and to comply with recognised accessibility standards.

What we comply with

We have taken several steps to enhance the accessibility of our websites to ensure that they meet or exceed the standards set forth by the Web Content Accessibility Guidelines (WCAG) including WCAG 2.2 level AA. Here are some of the measures we have implemented:

  • Provide text alternatives: We include alt text for all non-text content like images and multimedia.
  • Readable text: We use readable fonts and text sizes, and we allow users to adjust text size without loss of content or functionality.
  • Navigation and consistency: We ensure a consistent and logical navigation structure throughout our websites.
  • Headings and semantic HTML: We use proper heading structure (h1, h2, h3, etc.) and semantic HTML elements.
  • Form accessibility: We make all forms, including error messages, labels, and input fields, accessible.
  • Time-based media: We ensure that time-based media (e.g., animations, slideshows) can be paused and controlled by users.
  • Page titles and link text: We use descriptive page titles and meaningful link text.
  • Consistent language: We maintain consistent language and avoid jargon or acronyms that may be unfamiliar.
  • Forms and errors: We provide clear instructions for form completion and error messages.
  • Content reordering: We ensure that content is presented in a meaningful sequence when styles or scripts are disabled.
  • Responsive design: We ensure that our websites are usable on various devices and screen sizes.
  • Keyboard accessibility: We ensure that all website functions and content can be navigated and operated using a keyboard alone.

What we are working on

We recognise that there are areas where our websites can be improved to further enhance accessibility:

  • Colour contrast: We are actively working on maintaining sufficient colour contrast for text and interactive elements to be readable.
  • Multimedia accessibility: We are actively working on providing captions and transcripts for audio and video content - all of our multimedia content has written content alternatives in the form of instructions or guidance.
  • Navigation flexibility: We are actively working on providing multiple ways to find other webpages on the site, e.g. a site map or table of contents.

Compliance status for Theta Sleep

This website is partially compliant with the Web Content Accessibility Guidelines version WCAG 2.2 level AA standard.

User feedback and reporting issues

We value feedback from our users, including those who rely on assistive technologies. If you encounter any accessibility issues or have suggestions for improvement, please reach out to us at help@thetasleep.com - we encourage you to report accessibility problems and provide feedback to help us enhance your experience.

Theta Sleep is dedicated to continuous improvement in accessibility. We are actively working to address the areas where we currently fall short, and we aim to enhance the overall accessibility of our websites. Your feedback is invaluable to us as we strive to provide an inclusive online environment for all users.

Enforcement procedure

Please note that the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 do not apply to Theta Sleep. However, we voluntarily commit to complying with accessibility regulations and ensuring the accessibility of our websites and applications.

If you have concerns about our accessibility efforts please contact us so we can address those concerns and make improvements. If you feel your concerns are not adequately addressed, you may contact the appropriate authority or organisation responsible for enforcing accessibility regulations.